Support

How can we help?

Most answers are below. If yours isn't, email [email protected] and we'll reply.

Do my friends need the app?

No. Add anyone by name as a guest and keep their balance for them. They can join later from an invite link and see the same ledger.

How do I add an entry?

Type it the way you'd say it, for example "dinner 85 paid by Noor" or "taxi 27.50 between me and Noor". Splitness shows the split before you save. You can also tap the microphone and say it.

Where does voice input go?

Nowhere. Speech is turned into text on your device; the audio never leaves it.

Does it work offline?

Yes. Keep adding entries without a connection. They're sent when you're back online, and a small mark shows anything still waiting.

Can I use different currencies?

Yes. Each ledger has its own currency, so a trip abroad and the flat at home can sit side by side.

How does Settle up work?

Splitness works out the fewest payments that clear every balance in a ledger. You can add rules, such as someone who never pays or two people who pay together. Record a payment when it's made.

Who can see my ledgers?

Only the people in each ledger. Ledgers you keep on this device only are never sent anywhere.

Can I back up my data?

Yes. Export a backup file from the app and keep it wherever you like. Opening it restores your ledgers.

How do I delete my account?

In the app, go to You, then Account, then Delete account. Your sign-in, name, email and payment details are erased at once, and backups clear within 30 days. You can also email us from the address on your account and we'll do it for you.

I found a bug or have an idea.

Email us with what happened and, if you can, a screenshot. We read every message.

Contact

Email [email protected]. For a bug, tell us your device, what you did and what happened. A screenshot helps.